iOS 12 and lower does not support downloading on popular browsers like Safari and Chrome, so you would need another browser with download support, we recommend trying Downloader Browser.
If you have iOS 13 you should be able to download videos and subtitles from Safari.

In your player's menu try to find "Add subtitles" option and select downloaded subtitle file.
If you have a PC, we recommend using VLC video player (http://www.videolan.org/vlc), subtitles should connect automatically.

We enable watching videos on Apple TV by using AirPlay.
To stream via AirPlay you need another Apple device with Safari browser. Make sure Apple TV and device are connected to the same Wi-Fi, then Airplay icon should be visible in our video player's menu.

Please make sure that your playback speed is set to 1.00, this has been the main cause for suddenly losing sound on Smart TV browsers

The reason may be in the Chrome settings: "hardware acceleration".
Please, try to disable this option. Here is the description how you can do it: http://www.pcadvisor.co.uk/how-to/internet/how-turn-off-gpu-hardware-acceleration-in-google-chrome-3605455/.

Without active subscription you can only watch 30 minutes and translate 40 words daily. For example, if you reached your limit today at 13-00, you can continue watching tomorrow at 13-00.

For choosing the translation language you should go to the page https://ororo.tv/users/settings and choose your language on the bottom of the page.

Please, make sure you have Show Tab Bar option disabled in your Safari browser settings, more info: https://www.live2tech.com/show-tab-bar-safari-iphone-7.

If the menu isn't hiding, you might have accidentally pressed the C button, which controls the hide or show menu. Try to to toggle this option.

It could be connected with this specific setting in Chrome browser: https://www.howtogeek.com/428416/how-to-enabledisable-multiple-file-downloads-in-chrome/.
Please, check in another browser or Chrome's Incognito mode. If it's okay there, then most certainly the issue is in this setting.

If you are using iPhone or iPad, then, unfortunately, Chrome stopped supporting Chromecast in iOS. We recommend using Web Video Cast.
If you have another device, please, plug off your Chromecast, wait 10 seconds and then plug it back in, restart your browser and check again.

To make subtitles show by default on Apple TV:
From the Home screen of your Apple TV, select the Settings icon; Select General; Select Accessibility; Select Closed Captions + SDH, so it is set to On.

You can also enable subtitles manually:
For Apple TV 4th generation models and newer - while a video is playing, swipe down on the touchpad remote to bring up caption options at the top of the screen. Select the English option to enable captions. Swipe up on the touchpad to dismiss the caption options at the top of the screen.
For Apple TV 2nd and 3rd generation models - while a video is playing, hold down the select button (the silver round button at the top of the remote) for a few seconds and this will bring up a menu for captions. Turn captions to "English" (and not "Auto"). This will turn captions on when you return to the video. To return to the video, select the menu button on your remote to go back.

We're aware of some issues on different Smart TVs, but unfortunately, we can't fix all of them. Each TV has its own browser with its own bugs that are beyond our control to debug and fix.
We recommend using Chromecast. We fully support it and it should provide a much smoother experience. We apologize for any inconvenience this may cause.

Unlimited access

Unlimited subtitles translation

Ability to download videos and subtitles

To purchase a subscription please go to this page: https://ororo.tv/subscription.

Make sure you are logged into your paid account. You can try logging out and then logging in again. If the problem persists, please don't hesitate to contact us for further assistance.

We recommend using online service to convert our file to xls format, for example: https://convertio.co/csv-xlsx.

Most probably it's a temporary issue. Please, try again later.

We will be happy to receive it on support@ororo.tv

Check if Private Browsing is disabled, more info: https://support.apple.com/en-us/HT203036

Please, check the Spam folder or request an email once more. If this does not help, contact us.

You can use this link https://ororo.tv/users/sign_up

In order to change your password please enter your email on this page https://ororo.tv/users/password/new and click "Send instructions".
After that you’ll get an email with all the necessary instructions.

Most probably it's an error on VK's side. Please, try relogging into your VK account.

Purpose of our website is aimed exclusively at teaching foreign languages through various audiovisual materials.

We allow to post videos on a fair-use base (article 1274 of the Civil Code in Russia), which means it is possible to use them ‘for educational purposes’ unless the rightholder stated otherwise. If rightholders decide to claim their videos back, they send a request and we fulfill it.

To install latest Ororo TV addon version from our official Kodi repository follow these steps:
1. Download our repository: https://ororo.tv/kodi/repository.ororotv/repository.ororotv-1.0.2.zip
2. Install the repository by selecting: «Settings - Addons - Install from zip file»
3. Install the addon: «Settings - Addons - Install from repository - Ororo repository - Video addons - Ororo TV - Install»

It may be possible for you to open file in Excel format. You can convert downloaded file from csv to xls format with this free service: https://convertio.co/csv-xls

We have a Kodi addon.

To install latest Ororo TV addon version from our official Kodi repository follow these steps:
1. Download our repository: https://ororo.tv/kodi/repository.ororotv/repository.ororotv-1.0.2.zip
2. Install the repository by selecting: «Settings - Addons - Install from zip file»
3. Install the addon: «Settings - Addons - Install from repository - Ororo repository - Video addons - Ororo TV - Install»