Please, make sure you have Show Tab Bar option disabled in your Safari browser settings, more info: https://www.live2tech.com/show-tab-bar-safari-iphone-7.

iOS 12 and lower does not support downloading on popular browsers like Safari and Chrome, so you would need another browser with download support, we recommend trying Downloader Browser.
If you have iOS 13 you should be able to download videos and subtitles from Safari.

It could be connected with specific setting in Chrome browser.
Please, check in another browser or Chrome's Incognito mode. If it's okay there, then most certainly the issue is in this setting.

In your player's menu try to find "Add subtitles" option and select downloaded subtitle file.
If you have a PC, we recommend using VLC video player (http://www.videolan.org/vlc), subtitles should connect automatically.

We enable watching videos on Apple TV by using AirPlay.
To stream via AirPlay you need another Apple device with Safari browser. Make sure Apple TV and device are connected to the same Wi-Fi, then Airplay icon should be visible in our video player's menu.

For choosing the language you should go to this page https://ororo.tv/users/settings and choose your language on the top of the page
https://monosnap.com/file/R9ejm2o0CL8WfgPFXj9BPgHpVjUkDt#

Please make sure that your playback speed is set to 1.00, this has been the main cause for suddenly losing sound on Smart TV browsers

The reason may be in the Chrome settings: "hardware acceleration".
Please, try to disable this option. Here is the description how you can do it: http://www.pcadvisor.co.uk/how-to/internet/how-turn-off-gpu-hardware-acceleration-in-google-chrome-3605455/.

Without active subscription you can only watch 30 minutes and translate 40 words daily. For example, if you reached your limit today at 13-00, you can continue watching tomorrow at 13-00.

If you are using iPhone or iPad, then, unfortunately, Chrome stopped supporting Chromecast in iOS. We recommend using Web Video Cast.
If you have another device, please, plug off your Chromecast, wait 10 seconds and then plug it back in, restart your browser and check again.

To make subtitles show by default on Apple TV:
From the Home screen of your Apple TV, select the Settings icon; Select General; Select Accessibility; Select Closed Captions + SDH, so it is set to On.

You can also enable subtitles manually:
For Apple TV 4th generation models and newer - while a video is playing, swipe down on the touchpad remote to bring up caption options at the top of the screen. Select the English option to enable captions. Swipe up on the touchpad to dismiss the caption options at the top of the screen.
For Apple TV 2nd and 3rd generation models - while a video is playing, hold down the select button (the silver round button at the top of the remote) for a few seconds and this will bring up a menu for captions. Turn captions to "English" (and not "Auto"). This will turn captions on when you return to the video. To return to the video, select the menu button on your remote to go back.

Unlimited access

Unlimited subtitles translation

Ability to download videos and subtitles

If you still don't have an account, please, use this link http://ororo.tv/users/sign_up
If you want to subscribe, please, log in to your account. Then click “My account” button. Then click “Subscription” button. After you do that, you should get to this page http://ororo.tv/users/subscription
Then follow the instructions.

Please, check that you are logged into your paid account.

We recommend using online service to convert our file to xls format, for example: https://convertio.co/csv-xlsx.

We will be happy to receive it on support@ororo.tv or in our official vk.com community http://vk.com/topic-42698958_29552208

Most probably it's a temporary issue. Please, try again later.

Check if Private Browsing is disabled, more info: https://support.apple.com/en-us/HT203036

Please, check the Spam folder or request an email once more. If this does not help, contact us.

You can use this link https://ororo.tv/users/sign_up

In order to change your password please enter your email on this page https://ororo.tv/users/password/new and click "Send instructions".
After that you’ll get an email with all the necessary instructions.

Most probably it's an error on VK's side. Please, try relogging into your VK account.

Purpose of our website is aimed exclusively at teaching foreign languages through various audiovisual materials.

We allow to post videos on a fair-use base (article 1274 of the Civil Code in Russia), which means it is possible to use them ‘for educational purposes’ unless the rightholder stated otherwise. If rightholders decide to claim their videos back, they send a request and we fulfill it.

To install latest Ororo TV addon version from our official Kodi repository follow these steps:
1. Download our repository: https://ororo.tv/kodi/repository.ororotv/repository.ororotv-1.0.2.zip
2. Install the repository by selecting: «Settings - Addons - Install from zip file»
3. Install the addon: «Settings - Addons - Install from repository - Ororo repository - Video addons - Ororo TV - Install»

We have a Kodi addon.

To install latest Ororo TV addon version from our official Kodi repository follow this guide:
1. Download our repository https://ororo.tv/kodi/repository.ororotv/repository.ororotv-1.0.1.zip directly or use addsource option with this address: https://ororo.tv/kodi
2. Install the repository by using «Settings - Addons - Install from ZIP» menu option
3. Select «Settings - Addons - Install from repository - Ororo TV - Video addons - Ororo TV - Install»

It may be possible for you to open file in Excel format. You can convert downloaded file from csv to xls format with this free service: https://convertio.co/csv-xls